Privacy Policy

The following statement explains our policy regarding the personal information we collect about you.

RECYCLING OF USED PLASTICS LIMITED (RECOUP) is committed to being transparent about how it collects and uses your data and to meeting its data protection obligations. This Privacy Policy is to help you understand what data we collect and what we do with it. If you have any questions about the policy, they can be directed to enquiry@recoup.org.

From time to time, you will be asked to provide personal information about yourself (e.g. name and email address etc) in order to receive or use services on our website. In addition we automatically collect certain data which we outline below. Some of this information is stored in cookies, you can find out how we use these in our cookies policy.

RECOUP is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is protected in accordance with the highest privacy and data protection standards adopted worldwide. We maintain robust and effective data protection protocols which comply with existing law and data protection principles, including those of the General Data Protection Regulations (GDPR).

How We Process Your Data

In accordance with relevant legislation (including but not limited to the EU GDPR Regulations 2016/679, and UK Data Protection Act 2018) we process your data in these ways:

For certain legitimate interests:

To improve your experience;
To allow you to sign in and stay signed in on our site;
To display content suitable to your device;
To measure the effectiveness of our website and marketing channels;
To determine the effectiveness of resources (eg. to provide a follow-up email after a user has download a specific resource);
To identify and prevent fraud;
To identify and prevent spam; and
If you are one of our partners, to send you email marketing communications.

Based on your consent:

To provide you with a personalised experience (i.e. providing content tailored to you);
To send you marketing communications (i.e. email marketing and online advertising, for which we will gain separate consent);
To measure the effectiveness of our audience profiles on our website and marketing channels;
For research purposes; and
To comply with a legal obligation.

What Data We Collect

The data we collect includes:

Name, email address, postcode, country and telephone number;
Organisation and job title;
IP address;
Website actions (i.e. content viewed and downloaded);
Marketing preferences;
Audience profiling; and
Information specific to an event i.e. dietary needs. The information will only be used for the event.

Sharing Your Data

Subject to applicable data protection law, we may share your personal data with:

Companies who provide services to us for example but not limited to payment providers to process your payment, or refunds;
Legal and professional advisors or bodies;
Fraud prevention companies;
Your personal data held in our website database will be stored on the servers of our hosting services providers; and
Any other organisation where we have gained your consent or where it is required by law.

Whenever we process data for these purposes we will ensure that we always keep your Personal Data rights in high regard and take account of these rights. You have the right to object to this processing if you wish, and if you wish to do so please contact us.

How Long We Keep Your Data

We keep your personal data for no longer than reasonably necessary and we only retain your data for the following purposes and use the following criteria to determine how long to retain your personal data:

Whether consent has been given.
Whether the company you work for is a member, pending member or potential member of RECOUP.
Whether a record of your interactions with RECOUP is necessary in order for RECOUP to continue to efficiently perform its core duties and activities as a membership organisation.

Your Rights As A Data Subject

At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:

Right of access – you have the right to request a copy of the information that we hold about you.
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing.
Right to object to automated processing, including profiling – you also have the right to be subject to the legal effects of automated processing or profiling.

Access To Your Personal Information

In line with the above rights, you have the right to request a copy of the personal information RECOUP holds about you, to have any inaccuracies corrected, or request that it be deleted. Please address requests to the person responsible for Data Protection (email: enquiry@recoup.org).

Cookies Policy

Like many other websites, the RECOUP website uses cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. For example, we use cookies to store your country preference. This helps us to improve our website and deliver a better, more personalised service. It is possible to switch off cookies by updating your browser preferences. Please be aware that turning cookies off may result in a loss of functionality when using our website.

Our Details

This website is owned and operated by RECYCLING OF USED PLASTICS LIMITED

RECYCLING OF USED PLASTICS LIMITED | Registered in England & Wales number: 02435729 | VAT registration number: 546 5837 10 | Registered Charity Number: 1072029

Contact Us

If you have any questions about this Privacy Policy or you wish to make a complaint about how your personal data is being processed by us, or how your complaint has been handled, you have the right to lodge a complaint directly with the Supervisory Authority and RECOUP’s data protection representative.

The details for the latter are:

Data Protection – enquiry@recoup.org

RECYCLING OF USED PLASTICS LIMITED
1 Metro Centre
Welbeck Way
Peterborough
PE2 7UH